Route

Transportation & Lane Intelligence

Route runs transportation like a disciplined operating system. It tracks lane economics and service performance by carrier, mode, origin, and destination—then identifies where cost is creeping, where reliability is breaking, and why. Route turns scattered TMS data into clear decisions: which carriers to trust, which lanes to re-bid, which modes to shift, and where chronic failures are costing you service and money.

Primary Outputs

Typical deliverables

Lane scorecards: cost per shipment, cost per mile, tender acceptance, and on-time performance

Carrier performance rankings with chronic failure patterns and compliance callouts

Mode optimization recommendations (TL/LTL/intermodal) with service and cost tradeoffs

Exception alerts: missed pickups, late deliveries, high dwell, and damage spikes

Freight spend variance: drivers of cost creep by lane, carrier, accessorial, and seasonality

Weekly transport brief: “what broke / why / impact / corrective actions”

Core Capabilities

What it does

Tracks cost and service at the right cut: lane, carrier, mode, origin/destination, and customer

Detects cost creep and isolates drivers: rates, accessorials, dwell, re-tenders, and spot exposure

Builds carrier scorecards that separate “cheap” from “reliable” and quantify the service tradeoff

Recommends mode shifts and route changes that protect both cost and customer promise

Identifies chronic failure patterns by lane/carrier and tracks corrective actions to closure

Standardizes transportation KPIs and definitions across TMS, ERP, and retailer scorecards

Operational Fit

How it’s used

Used By

Transportation, Logistics, Supply Chain Finance, DC Leadership, and Customer Service.

Used For

Lane reviews, carrier management, bid strategy, mode decisions, and service recovery.

Typical Questions

Which lanes are driving cost creep—and what’s causing it?
Which carriers are failing service, and where are the patterns?
Where should we re-bid, shift modes, or change routing to protect OTIF?

Agent Overview