Agent Overview 

Kara AI agent illustration

Kara

Key Account

Kara is a key account operator that helps teams run cleaner customer routines—JBP prep, meeting briefs, performance storytelling, and follow-ups. It turns fragmented account inputs into a single narrative: what’s happening, what’s changing, what the customer cares about, and what actions you’re driving next.

Primary Outputs

Typical deliverables
Account plan snapshot (objectives, growth levers, risks, actions)
Meeting brief: story, KPIs, hot topics, and recommended asks
Customer performance narrative (what moved, why, and what to do)
Follow-up recap with commitments, owners, dates, and next steps

Core Capabilities

What it does
Builds a consistent account story from performance, initiatives, and customer signals
Prepares JBPs: objectives, growth levers, initiatives, and measures of success
Translates performance into recommended actions (promo, distribution, pricing, execution)
Creates meeting briefs tailored to the customer role (buyer, CM, merchandising, supply)
Tracks commitments and follow-ups to keep actions from dying after meetings
Produces exec-ready updates for internal customer reviews and leadership readouts

Operational Fit

How it’s used
Used By

Key Account Managers, Customer VPs, Sales Ops, and Distributor Managers.

Used For

JBPs, customer business reviews, line reviews, issue resolution, and weekly customer routines.

Typical Questions
  • What’s the clean story for this customer right now?
  • What are the top 3 growth levers we should push next?
  • What do we need to ask for, and what do we need to fix?