Agent Overview 

Ace AI agent illustration

Ace

Sales Performance

Ace is a sales performance operator that tracks shipments, depletions, velocity, and gap-to-plan across customers, channels, and geographies. It surfaces the “why” behind performance—mix, distribution, pricing, promotion, and execution—then turns that into a prioritized action list your team can run.

Primary Outputs

Typical deliverables
Customer and channel performance scorecard (gap-to-plan)
Root-cause diagnostics (mix, price, promo, distribution, execution)
Exception list: accounts/SKUs/stores at risk with early warning flags
Weekly action plan with owners, priorities, and expected impact

Core Capabilities

What it does
Tracks performance across shipments, depletions, velocity, and gap-to-plan
Explains variance by customer, channel, geography, SKU, and pack
Separates signal from noise (seasonality, timing, pipeline effects)
Detects execution issues: distribution gaps, OOS risk, promo compliance
Builds a prioritized action list tied to expected impact and urgency
Creates exec-ready updates for weekly business reviews

Operational Fit

How it’s used
Used By

Sales Leadership, Key Account teams, Sales Ops, and Commercial Analytics.

Used For

Weekly performance routines, customer business reviews, issue escalation, and closing gap-to-plan.

Typical Questions
  • Where is performance breaking, and what changed?
  • Is this a distribution issue, a promo issue, or a pricing issue?
  • Which actions close the most gap fastest?