Darren

Downtime Triage & Maintenance Readiness

Darren is the “stop the bleeding” agent for Manufacturing reliability. It turns downtime events into structured triage: what failed, what it impacted, what to check first, and what data needs to be captured while the evidence still exists. Darren standardizes reason codes, links downtime to asset trees, highlights repeat failures, and prepares maintenance-ready work orders with the details maintenance teams actually need—symptoms, likely causes, photos/notes prompts, required skills, estimated duration, and parts readiness. It also closes the loop: confirms what was fixed, what changed, and whether the issue is truly resolved or just temporarily masked. Built to support judgment, not replace it: your maintenance and ops teams decide the fix, Darren makes triage faster, work orders cleaner, and repeat breakdowns harder to ignore.

Primary Outputs

Typical deliverables

Downtime triage briefs: what failed, impact minutes, first checks, and evidence capture prompts

Reason code standardization: clean mappings to an asset tree so “misc downtime” stops hiding real issues

Repeat failure watchlist: chronic issues by asset/line/shift with frequency, duration, and cost-of-downtime

Maintenance-ready work orders: symptoms, likely causes, tools/skills, parts needs, and safety/lockout prompts

Parts readiness flags: identifies stockouts, long lead components, and critical spares tied to top downtime drivers

Close-the-loop summaries: what was done, what changed, follow-up checks, and recurrence risk if not addressed

Core Capabilities

What it does

Structures downtime events into actionable triage: symptom, context, impact, and the next best diagnostic step

Standardizes reason codes and maps them to assets so performance data is comparable across shifts and lines

Finds repeat failures and patterns: “same fault, same asset, same shift” signals that justify permanent fixes

Creates maintenance-ready work orders with the detail CMMS tickets usually lack (and maintenance always asks for)

Flags parts and readiness risk: critical spares, lead times, and preventative actions to avoid extended downtime

Closes the loop with follow-ups: verification checks, recurrence risk, and what to change to prevent repeats

Operational Fit

How it’s used

Used By

Maintenance leads, reliability engineers, production supervisors, and CI/OpEx teams.

Used For

Breakdown triage, repeat failure elimination, reason code discipline, and work-order quality in the CMMS.

Typical Questions

What failed, what’s the fastest diagnostic path, and what evidence should we capture right now?
Is this a one-off or a repeat failure pattern—and what’s the cost of not fixing it permanently?
What details do we need in the work order so maintenance can execute without back-and-forth?

Agent Overview